Legal
Refund policy
When a digital purchase can be refunded and how to ask.
Effective 14 November 2026 · All amounts in USD · Operator: Quorsio Technologies LLC.
1. The short version
Digital readings are delivered immediately. If we did not deliver what you bought, or if a technical failure or a duplicate charge occurred, contact us within 14 days of purchase and we refund the full amount. A reading that was delivered successfully and can still be downloaded is otherwise not refundable, because the digital content has already been supplied. This does not limit any non-waivable statutory right you may have.
2. What qualifies
- The report never appeared, or a download failed and we could not fix it
- You were charged more than once for the same item
- You were charged for an item you did not confirm
- A membership was renewed after a cancellation we had confirmed
3. What does not qualify
- A change of mind after the report was delivered and downloaded
- Disagreement with an interpretation, or a difference between schools of thought that the report already prints side by side
- Expectation of a prediction, a verdict, or personal advice — the site does not offer these, as stated before purchase
- Requests made more than 14 days after the charge, except for billing errors
4. Withdrawal right for digital content
Where local law grants a 14-day withdrawal right for digital content, you expressly consent to immediate delivery at checkout and acknowledge that the right is waived once delivery begins. We ask for that consent separately and never pre-check it. This waiver does not remove the protections set out in section 2.
5. Memberships
Cancelling a monthly membership stops future charges; it does not by itself refund the current period. A refund of the current period is considered under section 2. See the cancellation policy.
6. How to ask
Email hello@mingfold.com with your order ID, the email address used at purchase, and a short description of the problem. Please do not include a full date of birth. We confirm receipt within two business days and aim to resolve the request within 5–10 business days. Approved refunds go back to the original payment method; the time your bank takes to show the credit is outside our control.
7. Before a chargeback
Please contact us first. A direct request is usually faster, and we keep the order record needed to resolve it. You keep any statutory right to dispute a charge with your card issuer.
Contact: Quorsio Technologies LLC, 30 N Gould St Ste R, Sheridan, WY 82801, USA · +1 (201) 555-0123.